Returns and Exchanges


R E T U R N S / E X C H A N G E S 
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RETURNS 

I accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.

Please contact me via email at delicateandlayered@gmail.com for the fastest response. 
- Do NOT just send it back.
- Please pack the item carefully. 
- Returns will process in approximately 3-7 business days after the item is received

I do not refund shipping costs.

EXCHANGES: INCORRECT LENGTH
If you're looking for the perfect fit, you can send it back and I will adjust it for you. 
- I charge a “re-work” fee of $5 per item to adjust the length

EXCHANGES: FOR A DIFFERENT ITEM
- I accept unworn/unpersonalized exchanges on orders within 10 days of when your package was delivered.
- Standard shipping rates apply